| Dear Valued Customers, In light of recent COVID-19 lockdowns it is our intention to continue our Legionella services for you, as we regard managing water systems to be an ‘Essential Service’. It is also our intention, to ensure that wherever possible your existing engineer(s) will continue to undertake this service for you. Any particular access issues can be agreed directly with our engineers or through our Service Department, who will all continue to work to our COVID-19 Safe Working Procedure. Protecting the health, safety and well-being of our employees and the wider community is our primary concern. We continue to follow the Government and PHE guidelines and are actively engaging in social distancing to ensure the safety of all involved. In line with the vast majority of other businesses, we have had to take certain important steps to ensure we are able to continue with the very best level of service to you. Therefore there may be instances where you are calling a member of our team who is working from home, please understand there may be some background noise on these phone calls (children/pets). Please make a note of the following contact details should you have any queries: Service – service@aquatrust.co.uk Finance – finance@aquatrust.co.uk Enquiries – enquiries@aquatrust.co.uk or call us on 01274 876700. Many thanks for your continued support and assistance. Please click the link below for some advice for on how to maintain your water systems: https://www.aquatrust.co.uk/covid-19-update-guidance/ We are also offering a COVID-19 Surface Disinfection Service, please click here for more details. |