Dear Valued Customers, 

As a result of the Government’s most recent announcement on Sunday 10th May, (reference the latest guidance on the COVID-19 pandemic) our up to date position is as follows. 

Currently we have a number of Service Engineers who are carrying out Planned Preventative Maintenance visits at customers sites. These are customers who have responded to our updates and acknowledged access is readily available – all whilst maintaining social distancing and adhering to COVID-19 Safe Working Practises. 

As a company we are still operating on a reduced workforce and are currently responding to your demands. Therefore, if your circumstances have changed recently due to the Government’s announcement and a Planned Preventative Maintenance can safely take place, please contact our Enquires Team or your respective Account Manager as soon as possible. The email addresses below may help:


Service: /  

Aquatrust Water & Ventilation Ltd are continuing to monitor and review the situation on a regular basis and aim to be in touch with all customers as much as possible. ​ 

Some things to consider: 
*Will it be safe for our Service Engineer to visit your site?
​If you believe that carrying out the legionella monitoring at your site cannot be done without social distancing, we will unfortunately have to postpone our services. 

*Are your sites having weekly flushing carried out during this period of isolation?    
If all water outlets at your building are now infrequently used, this will cause stagnation within your water systems. We recommend that all infrequently used outlets are flushed on a weekly basis and all actions are recorded in a log book (Outlet location, date and signature). Alternatively, if weekly flushing is not practical, you should arrange for a company to disinfect all your water systems before re-opening your building.

For further information on this please click here.

Please click the link below for some advice for on how to maintain your water systems:

We are also offering a COVID-19 Surface Disinfection Service, please click here for more details.