Professionalism – water hygiene is a matter of public health and safety, and we always treat it with professionalism. We are here to help customers stay safe and compliant.
Respect – no business can operate without people treating each other fairly. We respect the responsibility of our role, and the concerns of our customers.
Honesty – we are transparent about what we can achieve. We don’t promise things we can’t deliver, and our communications are clear and timely.
Efficiency – our work is ongoing and takes vigilance. We have streamlined processes that help us confidently manage our customers’ compliance.
Integrity – customers trust us with the safety of their organisation and the people within it. We take this seriously and always act responsibly.
Patience – our team take the time to explain what we do in clear terms. We understand customers need time to feel assured of the process.